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● Coach Survey Analytics

Weekly Coach Meeting Exit Tickets

Coach satisfaction, skill application, and qualitative feedback analysis across all coach roles — IMRA Cycle 2026.

Total Responses
918
Apr 1 – Jun 4, 2026
Overall Avg Score
9.23
Across all 3 metrics (0–10)
High Satisfaction
72.4%
All scores ≥ 8
With Comments
285
31% response rate
Weeks of Data
10
Mar 30 – Jun 1, 2026
Active Flags
10
8 ongoing • 2 emerging

Key Insights

✅
Strong Recovery — Jun 1 Best Week
After a dip in May (lowest: 8.84 wk of 05/04), the program rebounded sharply. The week of 06/01 posted the highest quality coach average of the cycle at 9.53 — directly tied to the new small-group breakout format, which coaches praised widely.
⚠️
Three-Meeting Cadence Still Unresolved
Cadence confusion has appeared in 7 of 10 weeks and totals 35 mentions — the most persistent qualitative flag in the dataset. Despite sustained coaching support, confusion persists through 05/25. This is the top candidate for a dedicated resource or FAQ entry.
👥
Small Groups Are the Breakout Hit
The 06/01 session’s small-group format generated the most enthusiastic feedback of any meeting. 11 of 34 comments explicitly praised breakouts. This is an emerging signal worth institutionalizing — coaches are telling you what works.
📋
Peer Learning Surging Late
Demand for peer-sharing formats has accelerated sharply in the last three weeks (6 mentions vs. 1 in weeks 1–7). Coach spotlights, shoutouts, and breakout peer conversations are consistently cited as the most valuable meeting elements.
✍️
Writing Support — Newly Emerging Flag
Evidence writing support (coaching reviewers on evidence quality, editorial style) has appeared 5 times in the last 3 weeks after zero mentions prior. This appears to be a mid-cycle pain point as coaches move from setup to execution.
📈
Review Coaches Consistently Lower
Review Coaches average 9.02 vs. 9.44 for Reporting Coaches and 9.75 for Suitability. The gap is most pronounced in “Met Needs” (8.93), reflecting that their cadence/facilitation questions remain least resolved over the cycle.

Score Summary by Metric

MetricMeanMedian% Scoring ≥ 8Distribution
Objectives Met9.241082.6%
Apply Skills9.281083.4%
Met Needs9.171081.1%

Performance by Coach Role

Role Comparison

RolenObjectives MetApply SkillsMet NeedsOverall AvgRelative

What Coaches Are Saying By Role

🔍
Review Coaches
Most persistent frustrations: cadence confusion (unpacking vs. consensus), meeting information density, and not knowing what a “done” unpacking session looks like. Positives accelerating in June: small-group sessions, peer spotlights, and SAFAL breakout support. New concern emerging — Standards Alignment voting process.
📝
Reporting Coaches
Common mid-cycle concerns: managing multiple concurrent consensus groups, jigsaw/drafting meeting logistics, and evidence quality from reviewers declining. Strongest appreciations: role-specific office hours, 1:1 support from SAFAL staff, and dedicated work time in sessions. Meeting length remains a complaint.
📋
Suitability Coaches
Consistently highest satisfaction. June feedback shows growing confidence — the shift from “overwhelmed with newness” (Apr) to “feeling much better” (Jun) is visible in the data. Q&A time and template clarity are specifically cited. Thurman and the clear presentation style receive repeated praise.
📅
1099 Specialists
Smallest group (n=20) with highest satisfaction (9.77 avg). Uniformly positive feedback about improved procedures. Limited qualitative data but consistent high scores across all 10 weeks signal strong alignment between content and role expectations.

Signal Tracker — Ongoing & Emerging Flags

How to read this tab: Flags are qualitative and quantitative themes extracted from 285 open-text responses across 10 weeks. Ongoing = appeared in multiple weeks, confirmed pattern. Emerging = appeared primarily in the last 2–3 weeks, watch closely. Sparklines show weekly mention count. Use this for Thursday coach call preparation.
Ongoing flag
Emerging flag
Positive / resolved

Requested Future Topics

Top Training Topic Requests (from 327 responses)
Respondents selected from predefined options; counts reflect frequency across all 10 sessions.

Topic Demand by Context

🏛️
Process Clarity (Top 2)
Roles & Responsibilities and Providing Reviewer Feedback remain virtually tied at the top across the full 10-week period. Both reflect the same underlying need: clarity on who does what, when, and how.
💻
Tools & Platforms
Persistent demand for tools training mirrors the qualitative theme of resource navigation difficulty. Coaches want a unified access point more than additional training videos.
✍️
Writing Skills — Gaining Urgency
Evidence descriptor and best practices writing requests align with the newly emerging qualitative flag around evidence quality. This is mid-cycle pain that is likely to intensify before it resolves.
⚠️
Flags & Errors
Suitability Flags and Factual Error reporting are tied — both procedural anxiety signals. Decision trees and worked examples would be more effective than descriptive content alone.

All Qualitative Feedback

Role:
FAQ Intelligence Report — Synthesized from 285 qualitative responses across 10 weeks. Items tagged by frequency and grouped by theme. These are the highest-priority candidates for a coach-facing FAQ resource. New items from the 05/25 and 06/01 sessions are marked.
🏛️ Meeting Structure & Cadence
What exactly happens at each of the three meetings? What is "done" at the end of unpacking vs. consensus vs. drafting?
🔥 High FrequencyReview Coach, Reporting Coach7 of 10 weeks
The single most persistent theme in the dataset. Coaches understand that three meetings exist but cannot reliably distinguish their purpose or expected outputs. A one-page visual showing "what done looks like" at each stage would resolve most of this.
Standards Alignment voting — what exactly changed this year and how do I support my team through it?
🔴 EmergingReview Coach, Reporting Coach05/04–06/01
Standards Alignment confusion has increased in the last five weeks. Coaches feel underprepared to facilitate the voting process. A walkthrough with specific examples would address this.
Can meetings be shorter, or can extended content be pre-recorded so the live session stays on time?
▲ RecurringReporting Coach03/30, 05/18, 05/25
Meeting length remains a friction point for coaches with other commitments. On-demand recordings of extended content would let coaches who had to leave catch up without requiring a live extension.
📝 Roles & Responsibilities
What does the Reporting Coach actually do during consensus meetings each week? Is attendance mandatory at every one?
🔥 High FrequencyReporting Coach04/13–05/11
Reporting Coaches remain uncertain about their active vs. passive role in consensus. A "what you do in this meeting" one-pager per role would resolve most of this.
I have multiple consensus groups running simultaneously. How does SAFAL recommend I manage overlap?
▲ RecurringReporting Coach04/13, 05/04
Coaches managing 2–3 teams with simultaneous meeting schedules need explicit guidance on prioritization. This is an operational gap that recurs when programs scale.
How do I coach my reviewers to write stronger evidence in editorial style? Can I see an exemplar?
🔴 New — EmergingReporting Coach, Review Coach05/18, 05/25
Evidence writing quality has become a mid-cycle concern as coaches move into execution. Coaches want a best-practice example they can share directly with reviewers, not just a description of what good looks like.
📋 Workbook, Dashboard & Resources
Where is everything? Can we have a single place to find all resources?
🔥 High FrequencyReview Coach, Reporting Coach8 of 10 weeks
Coaches consistently struggle to navigate across Google Classroom, email, and meeting links. A pinned "Start Here" or "Resource Hub" document would reduce this significantly every week.
IMRAFace won’t let me sign off on reports even though all concerns are addressed. What do I do?
🔴 EmergingReporting Coach05/25, 06/01
IMRAFace sign-off issues are appearing for the first time as coaches enter the submission phase. A troubleshooting guide or decision tree for stuck submissions would prevent escalations.
Are breakout room recordings available? I missed part of the session.
▲ RecurringReview Coach04/06, 05/11, 05/18, 05/25
A clear published policy on what is and is not recorded — and exactly where to find it — would eliminate most of these questions.
📈 Formats & Meeting Design
Can we have more small-group and role-specific breakout sessions? They’re far more useful than whole-group meetings.
🔥 Strong SignalReview Coach, Reporting Coach05/04–06/01
The 06/01 small-group format generated the most enthusiastic feedback of any session. 11 of 34 comments praised it directly. This is actionable — coaches are telling you the format that works.
Can we do more coach spotlights and peer sharing? Hearing from other coaches is the most useful part of the meeting.
🔥 Surging SignalReview Coach, Reporting Coach05/18, 05/25, 06/01
Peer learning has become the dominant positive theme in the last three weeks. Coach spotlights, shoutouts, and breakout peer exchanges are cited as the highest-value meeting elements — more so than any SAFAL-led content.

Quality Coaches — Exit Ticket Participation

What this shows: Exit ticket submission by week, not formal attendance. A coach may attend without submitting, or submit after the live session. Percentages are calculated out of the 9 applicable Quality Coach weeks (04/27 excluded — Suitability-only). Tiers: ● High = 80%+  ● Mid = 50–79%  ● Low = <50%

Suitability Coaches — Exit Ticket Participation

Suitability Coaches have 8 applicable weeks (their 6 dedicated weeks plus the 03/30 kickoff and one additional shared session). The 05/04 and 05/11 weeks are excluded — no Suitability sessions those weeks.